What email notifications will I receive from Bullish?
As part of our account security, we send email notifications when the following activities are conducted on the trading system:
Logging in
API, Our trading system website, and FIX logins will generate an email notification.
Resetting password
When your exchange account password is updated, an email notification confirming the password has been changed will be sent to your exchange account email address. Updating your account password is a privileged action that requires 2FA.
Executing trades
We will notify you when there is trade activity on your exchange account, an email notification will be sent. For institutional customers, emails will be sent to the Authorized Representative. You are able to opt-out of these emails through Settings > Alerts
The following changes to your account will generate an email notification:
Withdrawals
Crypto account re-whitelist
Add API key
Add/reset FIX credential
Add authenticator
Password change
Security question change
Add/secure crypto account
Changes to user contact info
Margin status change of trading accounts
Managing your email notifications
By default, all email notifications will be enabled when your account is set up. You may enable or disable email notifications when allowed by regulations. To manage email notifications, go to Settings > Alerts.
Important: Due to regulations, customers with accounts registered in Hong Kong are only allowed to disable trade execution notifications. All other notifications are required by regulations and will not have the option to be disabled.
Updating email notifications
From the left navigation panel, select Settings > Alerts.
Toggle the button for each notification type to enable (blue) or disable (grey).
Review the Warning. Choose Continue if you wish to proceed.