What email notifications will I receive from Bullish?

What email notifications will I receive from Bullish?

As part of our account security, we send email notifications when the following activities are conducted on the trading system:

  • Logging in

    • API, Our trading system website, and FIX logins will generate an email notification.

  • Resetting password

    • When your exchange account password is updated, an email notification confirming the password has been changed will be sent to your exchange account email address. Updating your account password is a privileged action that requires 2FA.

  • Executing trades

    • We will notify you when there is trade activity on your exchange account, an email notification will be sent. For institutional customers, emails will be sent to the Authorized Representative. You are able to opt-out of these emails through Settings > Alerts

  • The following changes to your account will generate an email notification:

Withdrawals

Crypto account re-whitelist

Add API key 

Add/reset FIX credential 

Add authenticator 

Password change

Security question change

Add/secure crypto account

Changes to user contact info

Margin status change of trading accounts

Managing your email notifications

By default, all email notifications will be enabled when your account is set up. You may enable or disable email notifications when allowed by regulations. To manage email notifications, go to Settings > Alerts.

Important: Due to regulations, customers with accounts registered in Hong Kong are only allowed to disable trade execution notifications. All other notifications are required by regulations and will not have the option to be disabled.

Updating email notifications

  1. From the left navigation panel, select Settings > Alerts.

  2. Toggle the button for each notification type to enable (blue) or disable (grey).

  3. Review the Warning. Choose Continue if you wish to proceed.

Digital assets and related products are high risk. Consult your professional advisor and trade responsibly. Access to our services is prohibited for residents of jurisdictions where trading in virtual assets is restricted or banned, including residents of Mainland China. Visit bullish.com/legal for important information and risk warnings.