Steps to Complete Your KYC at Bullish
About the identity confirmation process
As a regulated exchange, we require all customers to provide proof of their identity and address by completing our KYC process upon signing up for an account. You cannot register with us, nor trade and/or deposit assets without successfully completing this process.
Guide on completing your KYC application
From your User Menu, choose Complete Account Verification. You will be redirected to a new window for the identity confirmation.
Choose COMPLETE VERIFICATION.
Bullish Gibraltar:
Section 1: ID Verification
Choose the country of issuance for your ID document. Then, choose Continue.
*The country will be pre-populated for you based on your IP location. You can change the selection if the detected country is not correct.Choose the type of government ID.
If your residential address is listed on your Driver’s License or National ID, you might not need to provide additional proof of address.Submit the front and back ID by either taking a photo or uploading a copy.
Check your photo and ensure your photo is well-lit, with clear visibility and legible text. Choose Use this photo.
Repeat steps 6 and 7 for the back side of your government ID.
Persona - Our KYC vendor will validate your government ID and extract all necessary details, including full name, date of birth, Identification number, expiry date and residential address (if available), from the submitted document. This may take a few seconds.
Section 2: Liveness Check
A liveness check will now be conducted. Click I am ready when you are ready to take your photo in order to confirm your ID. Follow the prompts on screen.
Move yourself closer to the camera and look slightly left
Look slightly right
Liveness verification will be in progress which should take only a few seconds.
Section 3: Address details
If the government ID you submitted includes a residential address (More streamlined process):
Check if the extracted residential address from your submitted ID is correct.
*If you choose “This is not my current residential address,” you will be redirected to complete the address confirmation and submit proof of address for your new address.If the residential address is your current residential address, choose Confirm. This will be the end of your journey.
16. Choose your Current Residential Address and click Continue.
*The country will be pre-populated for you based on your IP location. You can amend the selection if the detected country is not correct.
17. Input the address line 1/ street and result will show suggested result and choose accordingly or choose +or edit address manually and choose Continue
Select the correct address
This will be the final step of your journey.
Important: Please be reminded that you will need to complete the Source of Wealth and tax declarations, and submit your proof of address to enable withdrawals. You can do this by either taking a photo or uploading a copy.
Please note that address proof validation may take some time. It is advised to complete this step well in advance of your first withdrawal.
Offered Abilities for Initial Onboarding:
Spot Trading
Deposit ability (Fiat and Digital Assets)
To unlock withdrawal capabilities post onboarding, please refer to this guide.
Bullish US:
Section 1: Persona Details
Complete Persona details
Complete Source of Wealth (SoW) declaration
Complete Account Profile: Purpose of the account and your expected trading volume.
Section 2: Address & SSN
Bullish US requires specific tax and residency information to comply with U.S. regulations.
Address Details: Input your current residential address.
Taxpayer Identification: Input your Social Security Number (SSN).
If you cannot or choose not to provide an SSN, you will be required to submit:
Valid Identification Document
Liveness Check
Valid Proof of Address (PoA): A document issued within the last 3 months
Bullish EU:
To gain access to our services for clients in Europe, you will be required to meet the professional investor qualification criteria and pass a knowledge test before proceeding with KYC.
Section 1: Pre-Qualification (Professional Investor)
Country Selection: Select your current country of residence.
Professional Investor Assessment: You must meet at least two of the following MiFID II criteria:
Trading Activity: Carried out transactions of significant size on the relevant market at an average frequency of 10 per quarter over the previous four quarters.
Portfolio Size: Own a financial instrument portfolio (including cash deposits and financial instruments) exceeding €500,000.
Professional Experience: Work or have worked in the financial sector for at least one year in a professional position which requires knowledge of the transactions or services envisioned.
You will be asked to provide proof on the corresponding criteria.
Knowledge Assessment: Complete a mandatory test to demonstrate your understanding of the risks associated with crypto assets and complex trading instruments.
Section 2: Identity & Video Verification
Verify your identity:
Method | Available On | Process |
Video Identification | Web & Mobile | A live video call with an agent. You will manually show your ID and follow verbal instructions to verify security features. |
E-ID (NFC Scan) | Mobile App Only | Uses your smartphone's NFC reader to scan the chip in your e-passport or national ID card. This is often faster and does not require a live agent. |
Address Details: If your current residential address is not printed on your ID, you must provide your address details.
Section 3: SOW & Tax Declarations
Complete Source of Wealth (SoW) Declaration
Tax Declaration: Input your Tax Identification Number (TIN) for your country of residence.
Accepted Proof of Address Documents
Document type | Issue date and validity |
Government issue ID card or Passport that states address (must be machine-readable i.e. contain a MRZ) | Must be valid |
Government issue driving license that states address | Must be valid |
Residency permits that states address (government issued, stamped and certified by issuing authority) | Must be valid |
Mortgage statement | Issued within the 3 calendar months preceding date of application |
Bank or building society statement | Issued within the 3 calendar months preceding date of application |
Bank or building society account opening confirmation letter | Issued within the 3 calendar months preceding date of application |
Credit card statement | Issued within the 3 calendar months preceding date of application |
Financial statement, for example pension or endowment statement | Issued within the 3 calendar months preceding date of application |
Tax statement (issued by government tax office) | Issued within the 3 calendar months preceding date of application |
Utility bill (i.e. gas, electric and/or water) | Issued within the 3 calendar months preceding date of application |
Telephone bill (landline only – not mobile phone bill) | Issued within the 3 calendar months preceding date of application |
Internet service provider account statement | Issued within the 3 calendar months preceding date of application |
Insurance statement (e.g. policy document for home or vehicle insurance) | Issued within the 3 calendar months preceding date of application |
Investment account statement (share, portfolio, or unit trust statement) | Issued within the 3 calendar months preceding date of application |
How long will it take for review on your KYC application?
The identity confirmation process will take anywhere from a few minutes to three days, and you will receive an email once it is completed. If additional information is required, the process may take longer.
You will be notified of your application status via email and a banner on the Trading UI.